New health issues
- If you already are an established University Health Services (UHS) patient, we can schedule a telehealth visit for many, but not all, issues. Please call 410-455-2542 and leave a message. Your call will be returned as soon as possible.
- If you are having an emergency, please follow the guidelines that are mentioned in the greeting and also published on our website. Do not leave a message as it may be a minimum of 30-60 minutes before it will be retrieved.
- If you have never been seen at UHS before, we cannot currently see “new patients” via telehealth visits. Please call your Primary Care Provider, if you have one, or a local office/clinic, urgent care, or emergency room.
Referrals and care outside of UHS
- For students with Aetna Student Health insurance, there are no longer any restrictions on obtaining care outside of UHS during this COVID19 pandemic. No referrals are needed from UHS to seek care outside of the campus clinic at this time. You may see any provider within the Aetna network.
- For students with other private insurance, check your individual policies for your care options.
- While immunization series requiring more than one dose over a specified schedule are common, please be reassured that it is more important that vaccines are not given too close together, and that if your next dose or booster is given later than what was recommended, that is OK.
- Also, a late dose will not require that you “start over from the beginning.” Once we return to non-COVID19 normal operations, simply call for an appointment to “pick up where we left off.” Or, if you are back at home and your regular Primary Care Provider can administer your vaccine, we can assist in providing documentation to coordinate what is needed and when.
- If you do receive any vaccines outside of UHS, please forward documentation to us so that you do not receive any unnecessary doses after your return to campus.
- UHS providers are on duty remotely, and can assist with medication refills. Call the main number at 410-455-2542 and leave a voicemail with your contact information. Messages are checked approximately every 30 minutes and are relayed to one of our providers. If needed, we can schedule you for a telehealth visit.
- Please note that controlled substance medications may or may not be authorized and are at the discretion of the provider. Also, controlled substance prescriptions will need to be mailed to you, so do not wait until the last minute to call.
- If you have a home Primary Care Provider and are now living far from UHS, you can also try calling them.
- If your medications are delivered to UHS, please contact the pharmacy to change the destination or have the prescription transferred to another pharmacy.
- We are still offering free visits for emergency contraception counseling.
- If you receive DepoProvera, please contact our office so that we can help coordinate receiving your injection off campus. MinuteClinic, Planned Parenthood, or other urgent care facilities should be able to administer this.
- At this time, we are unable to dispense contraception from UHS, but we can assist you in obtaining this elsewhere.
These are challenging times, both physically and mentally. Here are some personal care reminders:
- The current Stay-at-Home directive allows for getting outdoors to exercise. This is vital to your overall health.
- Try to get outside for some moderate activity at least 30 minutes a day. If the sun is shining, this is even more important. Continue to follow social distancing guidelines.
- Exercise alone, or with family members living in the same household only.
- Even if you feel well, avoid crowded, popular areas where others may not be following the same safety guidelines and may put you and others at risk.
- Alongside UHS, the Counseling Center is also offering virtual hours and workshops, and other online resources if you need support.
Stay well, and we hope to see you back on campus as soon as it is safely possible.
Your UHS Team