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COVID-19

IMPORTANT NOTICE:  Effective Fall 2021, University Health Services at Retriever Integrated Health will no longer serve in a primary care role for faculty and staff.  Routine health maintenance and the management of chronic medical conditions should be performed by a community-based, full service primary care provider.  To initiate the transfer of your records, please call the front desk at 410-455-2542.  We also welcome you to make an appointment before 12/14/2021 to coordinate this transition of care.  Continued access remains through the year for urgent care appointments (acute illnesses and minor injuries), allergy injections, acupuncture, massage therapy and lab services.  UMBC students will continue to have full access to these same visit types, in addition to preventative and long-term maintenance visits.

Fall 2021 Services 

Welcome to University Health Services! During Fall 2021, University Health Services (UHS) is excited to restart in-person services to students, faculty, and staff.  We have a new location on the second floor of the Center for Well-Being.

Please note that operations are subject to change with University policies. The UHS clinic is open and offering most of our services. 

Due to the ongoing COVID-19 pandemic, all patients are required to make an appointment in order to receive clinical services from healthcare providers at UHS.

In person visits with our nurse or medical assistants for vaccines, blood work, and allergy shots will be scheduled just as regular visits with our clinical providers are.

 

Do you need to make an appointment? 

To make an appointment with a healthcare provider, registered nurse, or medical assistant, please contact UHS at 410-455-2542. A member of the front desk team will assist patients in making virtual appointments with a provider during our operating hours, Monday – Friday, 8:30 a.m. – 5 p.m.  Some visit types are also able to be scheduled online using your secure patient portal at myretrievercare.umbc.edu.

PLEASE REMEMBER TO WEAR A MASK WHEN YOU ENTER THE CENTER FOR WELL-BEING BUILDING

If you already made an appointment but then later have contact with someone who has had symptoms that could be COVID-related, have tested positive for COVID-19, or are currently experiencing any symptoms that could be related to COVID-19 including fever (temperature greater than 100.4 degrees), cough, shortness of breath, chills, fatigue, muscle/body aches, headache, new loss of sense of taste/smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea please call 410-455-2542 prior to your scheduled appointment.  

Are you in need of emergency or after-hours care? 

If you are in need of care outside UHS’s normal operating hours (Monday – Friday, 8:30 a.m. – 5 p.m.), please contact our after-hours care line at 410-455-3230. If you are experiencing an emergency while on campus that requires an immediate response, please contact UMBC police at 410-455-5555. If you are off-campus and have an emergency, please call 911.

Do you need to speak with billing or insurance staff?

The UHS billing and insurance staff are available on site and at 410-455-8091.  During COVID restrictions, please try to resolve questions by phone instead of in-person.

Do you have a question about well-being resources or events?

The staff in the Office of Health Promotion are now located on the first floor of the new Center for Well-Being.  If you have questions about well-being resources and events, including scheduling a peer health educator workshop, please email uhs@umbc.edu, and a member of the health promotion team will follow up with you directly by email or phone.

Do you need more information about COVID-19 prevention and response measures or resources? 

If you are in need of more information about specific COVID-19 prevention and response measures at UMBC, please visit the Retriever Ready website to find resources on available training, COVID-19 testing options, the daily symptom tracker, and more.