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Before Your Appointment

People in UHS waiting room

Important Info for Appointments

Patients must have a form of identification (UMBC I.D. or other form of identification).
Patients must also have their health insurance card or a copy of it.*

Arrive 15 minutes prior to your appointment time to verify health insurance and update any personal information. You may be asked to reschedule your appointment if you are more than 10 minutes late.

*If you are under 18 years of age, you must have a letter signed by your parent or guardian with permission to treat.

Scheduling an appointment

There are two ways to schedule an appointment:

  • By phone, by calling 410-455-2542, during operating hours
  • In person, by visiting UHS located on ground floor of Erickson Hall, during operating hours (it is suggested to make an appointment ahead for a minimal waiting period)

Types of appointments

Same-Day appointments are reserved for urgent medical problems and acute illnesses. You may be asked the nature of your visit to best ensure ample time and quality care. Only ONE problem/concern will be addressed per visit. Follow up/scheduled appointments are encouraged.

Scheduled appointments are available for non-urgent medical problems.

Missed appointments

If you miss your scheduled appointment without canceling ahead of time, you may be charged a “no show” fee.

Physical exams

Bring any necessary forms or paperwork you need filled out on the day of the visit. If any areas on the form are to be completed by you, including your name and address, be sure to complete those portions prior to the visit. As some forms can be extensive, if this is not done prior to the appointment there is a risk the appointment will need to be rescheduled.

Pre-op exams

Please schedule as far as possible in advance of procedure /operation. Bring all necessary paperwork for the requesting surgeon/office.

Gynecological exams

For a Pap smear or GYN exam, avoid intercourse, douching, or vaginal creams for 24-48 hours prior to your appointment.

Sexually Transmitted Infections (STI)

For STI screenings appointments, do NOT urinate for at least one hour before your appointment.

Please inform the front desk if you are having symptoms, so we can best serve your needs.

Note Policy

Click here for our policy on notes for missing class, work, or practice.

https://umbc.app.box.com/file/139736620831

Allergy Injections

Prior to allergy injections given here at UHS, the following must be completed:

  • Discussion with your private allergist
  • Instruction paperwork and refrigerated serums from your allergist
  • A visit with a UHS provider to review the allergy injection policy and procedures guidelines. No allergy injections can be given in this visit. Ensure you schedule this visit at least 24 hours prior to when you need your next scheduled allergy injection.

Emergency Contraception

A visit with our registered nurse or other medical provider is required to receive emergency contraception. This is a no-charge visit; however, there is a cost for the medication itself.

Notification of Lab Results

Unless otherwise discussed with your medical provider, your lab results considered “normal” will be mailed to the address provided at check-in. If your lab results are “abnormal,” you will be notified by phone. Please ensure you provide an operating phone number at which a voice mail can be left.

Birth Control Refills

If you have not seen your provider for 6-12 months, or if you have not had an annual well-woman exam, you may be asked to make an appointment prior to receiving birth control refills. Please plan accordingly.

Other considerations: